Identifying a Demo/Retail Mode Pixel Watch

If you suspect you've received a demo or retail mode Pixel Watch instead of a standard retail unit, here’s how you can tell and what you should do.

How to Identify a Demo Unit

• "Demo" Text on Watch Face: The watch face may display the word "Demo."
• Limited Functionality: Certain features and settings may be restricted.
• Inability to Update Software: The watch may not be able to download and install software updates.
• Missing Retail Packaging Contents: The box may be missing accessories or documentation.
• Different Serial Number Format: The serial number may not match the standard format.

What to Do

If you confirm that you have a demo unit, contact the retailer immediately for an exchange.

Demo Features

Demo mode showcases Pixel Watch 2 capabilities without affecting personal data or settings configuration.

Demo Mode Usage

Use demo mode to explore features before purchase or to demonstrate capabilities without revealing personal information.